Frequently asked questions

How long does it take to recieve an order?

Ready to ship items ship within 7-14 biz days Current and future made to order items currently ship within 10-12 weeks

How can I customize an item on your shop?

Want a special customization aside from the size + color? I happy take custom requests on designs, alterations to my designs like length additions or fringe. Just contact me with your ideas and we can chat about how I can create the perfect item for you! You can contact me through the contact form on my website OR through email [quickest responses through email]

Care instructions for cotton items

To wash: Handwash item in cold or lukewarm water To dry: Lay item flat + allow it to air dry for as long as needed [typically 12-24 hours] Drying tips: BIND YOUR ITEM! 1. Place towel on flat surface 2. Place crochet item on towel + position item how you would like it to dry 3. Place another towel on top of item 4. Place heavy object on top of towels (large books work great) This process helps keep the yarn from fraying and also holds the item in place so it keeps it's original form

Do you offer discounts?

I do not have any current discounts availabe but sign up for my newsletter to be informed when I am running a sale! I run sales at least once every 3 months. I will be adding an ambassador highlight where you can find ambassadors and their discount codes to my shop! (comming soon) Feel free to stay up to date on my instagram where I post shop updates, behind the scenes content, crochet tips, and more! IG: @mandamoon.crochet


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