Frequently asked questions

How long does it take to recieve an order?

Ready to ship items ship within 3-5 biz days Made to order items ship within 6-8 weeks

How can I customize an item on your shop?

Just contact me with your ideas or requests! From there, we can chat about how I can create the perfect item for you! Customizing an item means you are requesting additions or alterations to my original designs such as adding patches, chains, or charms to a top or wanting to shorten or lengthen a design for example. You can contact me through the contact form on my website, through email, or send me a dm on any of my social media platforms

What are the care instructions for crochet items?

To wash: Handwash item in cold water (avoid any embellishments as much as possible) To dry: Lay item flat + allow it to air dry for as long as needed [typically 12-24 hours] Drying tips: BIND YOUR ITEM! 1. Place towel on flat surface 2. Place crochet item on towel + position item how you would like it to dry 3. Place another towel on top of item 4. Place heavy object on top of towels (large books work great) This process helps keep the yarn from fraying and also holds the item in place so it keeps it's original form

Do you offer discounts?

I do not have any current discounts availabe but sign up for my newsletter to be informed when I am running a sale! I run sales at least once every 3 months. I will be adding an ambassador highlight where you can find ambassadors and their discount codes to my shop! (comming soon) Feel free to stay up to date on my instagram where I post shop updates, behind the scenes content, crochet tips, and more! IG: @mandamoon.crochet